e-bot7 GmbH

e-bot7 GmbH

e-bot7 GmbH

We supercharge your customer service through the integration of artificial intelligence
Type
B2b
Founded
2016
Raised
$9.2M
Follow us
Alexa global traffic share
Twitter followers
Key People
Maximilian Gerer
Maximilian Gerer
Founder
Team Size
20+
Employees
Location
Headquarters

Product overview

the problem

Today, customer service is unscalable, unautomated and costly for companies. Support agents have to answer the same questions every day and one question can cost up to 10€ per contact.

the solution

E-bot7 brings artificial Intelligence to customer service and helps companies achieve greater customer service efficiency. The system analyzes inbound messages and provides agents with accurate response suggestions. This reduces the average handling time

target group

We see the greatest potential for our solution in the telco, banking, insurance and the energy sector. In these areas, approximately 50% of customer questions are recurring and therefore ideal for our artificial intelligence-based technology.

€560,000 Seed fund
EU-Startups

Munich-based startup e-bot7 secures seed funding to improve customer service with its chatbot solution