Zendesk

Zendesk

Zendesk

Zendesk is a leading cloud-based customer service software solution. Over 40,000 customer accounts use Zendesk to increase customer satisfaction.
Type
B2b
Founded
2007
Raised
$85.5M
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Alexa global traffic share
Twitter followers
Latest funding Show all
Undisclosed amount
Undisclosed funding - 2014
GGV Capital
$60,000,000
Venture capital (Series D) - 2012
Benchmark CRV GGV Capital +3
Team Size
500+
Employees
ZDNet

Zendesk launches Sales Suite, bundling Zendesk Sell, Chat and other tools

TechCrunch

Zendesk’s latest tools designed to give fuller view of the customer

TechCrunch

Zendesk launches Sell Marketplace to bring app store to CRM product

the home of AI info

Zendesk Talk Partner Edition Expands Amazon Connect Support

TechCrunch

Extra Crunch members get free Zendesk for 6 months

SiliconANGLE

Zendesk and PagerDuty get the whole company playing on CX team

ZDNet

Zendesk discloses 2016 data breach

Acquisition
TechCrunch

Zendesk puts Smooch acquisition to work with WhatsApp integration

VentureBeat

Zendesk launches Answer Bot API and mobile SDKs, rolls out Guide Enterprise improvements

Zendesk met la main sur le Canadien Smooch pour accélérer dans la relation client omnicanal

TechCrunch , BetaKit , FinSMEs

Zendesk acquires Smooch, doubles down on support via messaging apps like WhatsApp

TechCrunch

Zendesk just hired three former Microsoft, Salesforce and Adobe execs

Webrazzi

Zendesk'ten yeni CRM platformu: Zendesk Sunshine

TechCrunch , GeekWire

Zendesk shifts to platform play with Zendesk Sunshine launch

$30,000,000 Venture capital
SiliconANGLE , BI Tech

IT service management firm Samanage raises $30M - SiliconANGLE

Apps & Services Funding
Webrazzi

Zendesk, Base'i satın alarak CRM'ini genişletmeyi hedefliyor

TechCrunch

Zendesk expands into CRM with Base acquisition

Apps & Services Cloud
TechCrunch

Zendesk introduces support bot for Discord gaming community

Messaging
ZDNet

Zendesk reports growth in Brazil

Earnings Apps & Services Global
BetaKit

Ada integrates AI-enabled customer service chatbot with Zendesk

Apps & Services Intelligent machines