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nGUVU

nGUVU

nGUVU

Our solutions empower agents & managers for increased contact center productivity and profitability. #EmployeeEngagement #Gamification #MachineLearning
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Product overview

the problem

Agent Attrition, Employee Engagement, Workforce Performance

the solution

nGAGEMENT: a Cloud-based solution that integrates with any contact center platform. It adds gamification, social concepts, and machine-learning paradigms to track, improve, and analyze performance and engagement at work.

target group

Contact centers/Call centers with 50+ agents. HealthCare, Telecomm, Finance, Insurance, Technology, Hospitality, Travel, and other industries with contact center operations.

Latest funding
Venture capital (Series A)
$2,320,000
Brightspark Ventures, Desjardins-Innovatech
Employees

Team size

20+
Locations
HQ
Headquarters
Added by
via nGUVU - Contact Center Engagement Solutions

Press Room

Added by
via nGUVU - Gamification & Machine Learning for Contact Centers

Press Room

$2,320,000 Venture capital (Series A)
nguvu , BetaKit

http://www.nguvu.com/files/pr/nguvu_en.pdf?utm_content=buffer9330c&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer