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Customer Service

500+ Companies
Companies

Established hub

582
Funding and Acquisitions

2017 Q2

20 + 5
Curators of Customer Service
TechCrunch

SnapTravel raises $8 million for a hotel booking service that works over chat

Travel Messaging
Acquisition
TechCrunch

Freshdesk owner Freshworks acquires Joe Hukum as it plans a move into chatbots

Apps & Services Intelligent machines
TNW

Oldschool intercom gets Raspberry Pi upgrade to turn into Google Home

Robotics Smart devices
$2,500,000 Seed fund
Techvibes , PE Hub , PE Hub , +1

Ada Support Emerges From Stealth with $2.5 Million from Bessemer Venture Partners

Apps & Services
€4,250,000 Venture capital
Tech.eu

Customer care company B2X raises €4.25 million in new funding

Apps & Services Funding
€1,000,000 Seed fund
BFM BUSINESS

Start-up & Co: Destygo lève 1 million d'euros pour son assistant de voyageurs - 27/06

$20,000,000 Venture capital (Series B)
NoCamels

Israeli Startup CellSavers Raises $20M

Comms Business

Invosys Hosted Hits Channel Market

Apps & Services
Product Hunt

7 best free alternatives to Intercom

BostInno

Early Starbucks Investor Backs Local Startup | Ex-LogMeIn Exec Joins CloudHealth

Robotics
£10,000,000 Venture capital (Series C)
Tech City News , Tech City News

Metail scores £10m Series C to boost operations in Asia

Technology Funding
GeekWire

Alaska Airlines sets up flight to chase total solar eclipse – with a two-seat giveaway

Flying Space imaging
Finextra

Norway's Sparebanken Sogn Og Fjordane begins deployment of Backbase tech

$1,000,000 Seed fund
BostInno

LogMeIn & Oracle Alums Raise $1M to Turn Amazon S3 into 'Smart Object Storage'

PhoneArena

U.S. Cellular offers free iPhone 7 to switchers and promotions for current subscribers

Mobile providers Costs
Finextra

ForeSee releases financial CX suite

ZDNet

Microsoft to drop support for Parature customer-service offering by May 2018

Apps & Services Cloud
BostInno

Grubhub Acquiring Boston Startup | LogMeIn Vs. Salesforce?

ZDNet , Xconomy

LogMeIn launches Bold360 CRM suite, faces crowded market

Apps & Services Cloud
BostInno

LogMeIn Is Getting into the CRM Market with Its 1st Post-Merger Product