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Customer Service

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2016 Q4

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Curators of Customer Service

Online ticket marketplace Vivid Seats is looking to sell for $1.5 billion


Alaska Airlines is killing off Virgin America and Richard Branson says it’s okay to cry


Backbase selects Cardiff as location for UK R&D centre


Why Alaska Airlines is killing off the Virgin America brand – and boosting perks

Flying Apps & Services

Zendesk is also partnering with startup megacampus Station F

$2,500,000 Seed fund
VentureBeat , PE Hub

Lynkos raises $2.5 million to connect businesses using AI

Apps & Services

Lynkos Secures $2.5m in Seed Funding

Apps & Services
TechCrunch , Tech.eu

Conversocial buys live chat and in-app messaging startup HipMob to bolster customer care platform

Apps & Services Messaging
£2,900,000 Venture capital
Startups.co.uk: Starting a business advice and business ideas

Consumer complaints platform Resolver raises £2.9m

TechCrunch , Finextra

Investment platform Motif launches value-driven automated investment service

Stock markets Apps & Services

A Look at Haptik's Insurance Chatbot : Running banner ads would have been better

$2,000,000 Venture capital
ibj , PE Hub

Don Brown leads $2M funding round in Carmel tech firm

$50,000,000 Private equity
techrockies , TechCrunch

Cherwell Software Snags $50M - silicontap.com

PE Hub , FinSMEs

KKR provides $50 mln to Cherwell Software

Cloud Apps & Services

Totango launches Zoe, a customer management Slack bot for teams

Apps & Services Crowdfunding
£2,000,000 Equity crowdfunding
Tech City News

Cheshire-based mobile app SurveyMe gets £2m

$6,000,000 Venture capital
FinSMEs , PE Hub , PE Hub

Tantalus Systems Raises $6M in Funding

Tech in Asia

Zendesk CEO gives honest tips on growing a startup: ‘It’s marriage, you stay for the kids’

Apps & Services
Tech in Asia

Latest from Freshdesk: a marketplace of customer support apps

Apps & Services
Tech in Asia

Here’s how Zendesk finds talent and maintains a startup culture in Singapore