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VentureBeat

Why are Microsoft and Amazon ditching their smart bots? (VB Live)

Intelligent machines Apps & Services People
The Verge

T-Mobile is completely overhauling how its customer service works

Mobile providers People
SAP Get Social

The top 5 customer engagement innovations changing the game with AI - Watson

People Intelligent machines
TechGenix

How SMBs can use machine learning to do business better

Intelligent machines People
The Motley Fool

Salesforce.com Could Win Big Betting on Its Einstein AI

Cloud Apps & Services
Job Wizards

El Internet de las Cosas: Nuevas oportunidades de negocio para las PYMEs

Salesforce Social Ambassadors

Are you ready for the smart era of customer service?

Robotics Apps & Services People
FinSMEs

TaskUs Received Private Equity Investment from Blackstone

Funding Apps & Services
Hospitality Technology

How Video Surveillance and IoT Combine to Benefit Hospitality

Cloud Travel People
Business.com

How AI Can Transform Your Small Business

People Apps & Services
SearchSOA

AI chatbots gaining as a customer service channel

Cloud
Mashable

Poor Cat Designs' take on virtual personal shopping uses real people instead of AI

Robotics People Apps & Services
ClickZ

Ready to talk to robots? Natural language processing is changing search and customer service

Robotics Intelligent machines
wordpress

Digital Trends and Technologies Transforming CX in Banking and Finance

Apps & Services People Technology
Cognilytica

INFOGRAPHIC: 8 ways AI is improving customer service

Apps & Services
Insurance Thought Leadership

Why AI-Assisted Selling Is the Future

People Cloud Apps & Services
TechCrunch , The Verge , WSJD , +2

WhatsApp finally earns money by charging businesses for slow replies

Messaging Apps & Services Earnings
Acquisition
PE Hub

Industrial Opportunity Partners acquires SignResource as part of signage platform

Apps & Services Strategy Manufacturing
InfoLink-Exp

Why Service Is The New Marketing for IoT Manufacturers

Apps & Services
Fast Company

From Uber drivers to job interviews: July’s top leadership stories

People Employment