Customer Service

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TechCrunch , FinSMEs

TechSee nabs $16M for its customer support solution built on computer vision and AR

FinSMEs

6 Ways to Create Customer Loyalty in Business

TNW

Experts warn AI could hardwire sexism into our future

Robotics
ReadWrite

A Look at the Future of Chatbots in Customer Service

Robotics
CrunchBase

Forethought Raises $9M Series A To Let AI Augment Customer Service

Practical Ecommerce

Why we changed our returns policy

Adweek

Zappos Touts Its Customer Service in Bright, Poppy Brand Campaign From Plan A

ZDNet

​AI will transform product management

Robotics
PE Hub

New Mountain backs National HME

Adweek

How Bonobos Reinforces Its Startup Culture on Cyber Monday

CNET

Need new glasses? Save 25 percent at Eyewear Insight

TNW

Indian police and Microsoft combine forces to shut down fake call centers

TNW

Indian police and Microsoft combine forces to shut down fake call centers

Forbes

Can Automation Fuel Your Small Firm’s Next Growth Wave?

Forbes

Want A Bigger Bang From AI? Embed It Into Your Apps

VentureBeat

Bots and AI are shrinking call centers and boosting profits (VB Live)

Robotics
AlleyWatch

Here’s Why You Need to Attend DATAx New York's AI & Big Data for Banking Summit

ZDNet

New data reveals the secret to holiday retail success

Portugal Startups

Talkdesk launches $10M Innovation Fund to disrupt customer service

Forbes

When Companies Use Artificial Intelligence To Improve Human Intelligence

Robotics