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Customer Service

400+ Companies
Companies

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445
Funding and Acquisitions

2017 Q1

26 + 4
Curators of Customer Service
EU-Startups

Startup Jobs of the Week: Join ShareMy, Book a Tiger, Inkitt, Uniplaces or Moggie

$6,500,000 Venture capital (Series A)
PE Hub , TechCrunch , SiliconANGLE Media

Rulai raises $6.5 mln in GSR led deal

Acquisition
PE Hub

Insight Venture Partners acquires Resolve Systems

Cloud Funding Technology
$5,000,000 Venture capital (Series A)
GeekWire

Discuss.io lands $5M to modernize market research and make focus groups more affordable

Apps & Services
Acquisition
Xconomy

Interactions Buys Digital Roots to Bolster Social Media Offerings

Advertising Apps & Services
BostInno

Interactions Now Uses AI to Help Brands Connect to Customers on Social Media

EU-Startups

The current state and future of conversational artificial intelligence - an interview with Hicham Tahiri, CEO of Smartly.ai

Robotics Intelligent machines Apps & Services
SiliconANGLE Media

Zendesk acquires Outbound.io to send customers ‘fewer, better messages’ - SiliconANGLE

Apps & Services Messaging People
Acquisition
PE Hub

Tan Capital buys mobile survey company Osurv

Funding
ZDNet

MuleSoft sets 2017 revenue targets; Arista Networks, LogMeIn, Hortonworks, Zendesk report

Earnings
VentureBeat

Zendesk acquires Outbound.io to help companies proactively approach customers

Apps & Services People Messaging
TechCrunch

Talkdesk launched an app store for enterprise call center customers

Apps & Services Cloud
Tech City News

Meet our FinTech Startup of the Year: Divido

SiliconANGLE Media

Gladly raises $36M to help businesses get a grip on customer service - SiliconANGLE

Funding
TechCrunch , VentureBeat

Gladly, incubated at Greylock, nabs $36 million in Series C funding

Funding
Undisclosed funding
PE Hub

Brookside Mezzanine backs ERC

Funding Data leaks
$36,000,000 Venture capital (Series C)
PE Hub

GGV Capital leads funding round in Gladly

Funding
@jbruin @davidcummings via chewy

Dog and Cat Food, Treats, and Supplies | Free Shipping at Chewy.com

$3,350,000,000
PE Hub , Bloomberg , CNET , +1

PetSmart to buy Chewy Inc

Animals Apps & Services
Finextra

Bank ABC goes omni-channel with backbase