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Why are Microsoft and Amazon ditching their smart bots? (VB Live)

Intelligent machines Apps & Services People
The Verge

T-Mobile is completely overhauling how its customer service works

Mobile providers People
SAP Get Social

The top 5 customer engagement innovations changing the game with AI - Watson

People Intelligent machines

How SMBs can use machine learning to do business better

Intelligent machines People
The Motley Fool Could Win Big Betting on Its Einstein AI

Cloud Apps & Services
Job Wizards

El Internet de las Cosas: Nuevas oportunidades de negocio para las PYMEs

Salesforce Social Ambassadors

Are you ready for the smart era of customer service?

Robotics Apps & Services People

TaskUs Received Private Equity Investment from Blackstone

Funding Apps & Services
Hospitality Technology

How Video Surveillance and IoT Combine to Benefit Hospitality

Cloud Travel People

How AI Can Transform Your Small Business

People Apps & Services

AI chatbots gaining as a customer service channel


Poor Cat Designs' take on virtual personal shopping uses real people instead of AI

Robotics People Apps & Services

Ready to talk to robots? Natural language processing is changing search and customer service

Robotics Intelligent machines

Digital Trends and Technologies Transforming CX in Banking and Finance

Apps & Services People Technology

INFOGRAPHIC: 8 ways AI is improving customer service

Apps & Services
Insurance Thought Leadership

Why AI-Assisted Selling Is the Future

People Cloud Apps & Services
TechCrunch , The Verge , WSJD , +2

WhatsApp finally earns money by charging businesses for slow replies

Messaging Apps & Services Earnings
PE Hub

Industrial Opportunity Partners acquires SignResource as part of signage platform

Apps & Services Strategy Manufacturing

Why Service Is The New Marketing for IoT Manufacturers

Apps & Services
Fast Company

From Uber drivers to job interviews: July’s top leadership stories

People Employment