Customer Service

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TechCentral

MTN promises better customer service with new platform

the home of AI info

Conversational AI—A New Wave Of Chat-Enabled Customer Service

Practical Ecommerce

Done Right, Customer Profiles Drive Revenue

Fintech Finance

How Fintech & Digital Structural Change Is Pressuring Traditional Banks

GeekWire , SiliconANGLE

Microsoft exposed 250M customer service records due to ‘misconfiguration’ of internal database

SiliconRepublic

Privacy blunder exposes 250m Microsoft customer service records

the home of AI info

How AI and facial recognition tech could reshape Las Vegas casinos

the home of AI info

Amorepacific Provides Customized Service for Personal Preferences and Skin Conditions

Ars Technica

Frontier, an ISP in 29 states, plans to file for bankruptcy

CNET

SIM swapping is horrible phone fraud. Here's how to detect it and what to do

Machine To Machine Magazine, M2M News

best web hosting

TechCrunch

Zendesk launches Sell Marketplace to bring app store to CRM product

CNET

SIM swapping is terrible phone fraud. How to detect it and what to do

the home of AI info

Report: Artificial intelligence driving best customer service

the home of AI info

#4 on the Franchise 500: How Sonic Drive-In Uses Artificial Intelligence to Improve Customer Service

the home of AI info

#4 on the Franchise 500: How Sonic Drive-In Uses Artificial Intelligence to Improve Customer Service

the home of AI info

#4 on the Franchise 500: How Sonic Drive-In Uses Artificial Intelligence to Improve Customer Service

Marketing Tech

Why despite the hype AI could be failing your customer experience strategy

Insurance Edge

Survey Says 25% of Insurance Staff Start Looking for a New Job In January

ReadWrite

The Role of Blockchain in High-End and Luxury Retail