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Customer Service

600+ Companies
Companies

Established hub

613
Funding and Acquisitions

2017 Q2

21 + 5
Curators of Customer Service
VentureBeat

Amtrak's big customer service win with AI (VB Live)

Intelligent machines People Apps & Services
Business Insider

How Snap board member and Hearst executive Joanna Coles made a series of bold moves — like bursting into a bathroom stall and tossing a man out of a cab — to reach the top

Product Hunt

Kayako Messenger

VentureBeat

Intercom launches Live Chat for Sales to generate leads at scale

People Apps & Services
Product Hunt

Elevio Elements

People
$4,100,000 Seed fund
PE Hub

Real estate investment platform AlphaFlow picks up $4.1 mln seed

Funding Stock markets
$20,000,000 Venture capital (Series B)
TechCrunch , Tech.eu

BP Ventures, BP’s investment arm, leads $20M in private jet charter marketplace Victor

Funding Apps & Services
$2,000,000 Debt financing
TechMoran , Incubate Africa , TechMoran

Mobile lender Branch raises $2m to bolster its micro-loans in East Africa

Stock markets Funding
$4,890,000 Venture capital
PE Hub

Customer feedback platform AskNicely grabs funding

Apps & Services People Funding
$5,000,000 Seed fund
VentureBeat , SiliconANGLE Media , PE Hub

Augment raises $5 million to help customer service agents with AI

Apps & Services
PE Hub

Healthcare tech company Navicure nears deal to buy ZirMed: Reuters

Funding
$2,500,000 Venture capital (Series A)
PE Hub

DataCubes nets $2.5 mln Series A

VentureBeat

Helpshift names Salesforce veteran Linda Crawford as CEO

Apps & Services
Business Insider

Amtrak CEO slams Elon Musk's Hyperloop plan as unrealistic

Self driving cars City life
€5,000,000 Venture capital (Series A)
Tech.eu

Digital advice startup Smartassistant raises €5 million Series A round

Apps & Services Funding
AVCJ

PE-backed Ambow Education seeks return to US main board

Funding
3D Printing Industry

Robo 3D establish two-way development agreement with colorFabb

Apps & Services
Acquisition
PE Hub

Venture-backed Tantalus buys venture-backed Energate

The Verge

Samsung’s new Galaxy Note 8 customers get free in-home visits from HelloTech

Funding Mobile devices
NextBigWhat

Freshdesk - Immediate consistency vs eventual consistency

Cloud