Customer Service

900+ Companies
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VentureBeat

The power of now: How AI is propelling customer experience transformation

MacRumors.com

Apple Card Customer Service Woes Responsible for Goldman Sachs Regulatory Probe

ZDNet

A Delta customer asked for basic service. Instead, a raving Twilight Zone

ZDNet

United Airlines employees just showed how to use data to shame your bosses

TechCrunch , SiliconANGLE

Aisera lands $90M to automate customer service requests with AI

VentureBeat

Why automation is critical in devops and digital operations

ZDNet

The 5 best high-yield savings accounts of 2022

Forbes

How Three Entrepreneurs Are Transforming Customer Service In The Cybersecurity Sector

Finextra

Glia launches virtual assistants

SiliconRepublic

Carlow cybersecurity company Stryve expands team to support UK growth

VentureBeat

Freshworks freshens up its smart chatbot service for enterprises

ZDNet , SiliconANGLE

Microsoft fills in more details on its Digital Contact Center Platform featuring Nuance AI

Finextra

Glia and Access Softek team on digital customer service

SiliconRepublic

3 top skills this customer service executive uses every day

VentureBeat

Laivly adds AI, ML and automation to improve CX

Bitcoin News

Bitcoin of America’s Customer Service Is Advancing the Cryptocurrency Industry – Sponsored Bitcoin News

Fast Company

Gen Z employees have become the default office tech support—and they’re not happy about it

SiliconRepublic

Ireland is home to these 18 US tech titans – and they're hiring

ZDNet

He flew American Airlines, she flew United. For both, the unthinkable happened

Sam Wakoba

Nigerian startup Simpu launches all-in-one omnichannel inbox for better customer service : TechMoran