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Customer Support Tools Tech Field Support Webcare Tech Support

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600+ companies in Customer Service
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Freshdesk

Freshdesk

Customer Service
Zendesk

Zendesk

Enterprise Software +2
LogMeIn

LogMeIn

Messaging +1
Intercom

Intercom

Customer Support Tools
Alaska Airlines

Alaska Airlines

Travel +1
Amtrak

Amtrak

Customer Service
Branch International

Branch International

Mobile +3
U.S. Cellular

U.S. Cellular

Customer Service +2
VROOM

VROOM

E-Commerce +3
Jitbit

Jitbit

Software +1
Tapzo (formerly Helpchat)

Tapzo (formerly Helpchat)

Customer Service +2
Helpshift, Inc.

Helpshift, Inc.

Mobile +5
Backbase

Backbase

Web Tools +6
Puls

Puls

Mobile +3
ROBIN

ROBIN

Customer Service +3
All companies in Customer Service
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News

Funding rounds

Acquisitions

Companies

Investors
24 Aug 2017
Energate
Energate
Acquired by
Tantalus
Tantalus

Venture-backed Tantalus buys venture-backed Energate

PE Hub
16 Aug 2017
Voxpro
Voxpro
Acquired by
TELUS International
TELUS International

Ireland’s Voxpro acquired by Canadian outsourcing firm Telus International

Tech.eu
+1
16 Aug 2017
USA800, Inc.
USA800, Inc.
Acquired by
Results Companies
Results Companies

PE-backed Results buys USA800

PE Hub
01 Aug 2017
nanorep
nanorep
$45,000,000 From
LogMeIn
LogMeIn

LogMeIn buys chatbot startup Nanorep for $45M to automate customer support - SiliconANGLE

SiliconANGLE Media
+1
20 Jul 2017
JoeHukum
JoeHukum
Acquired by
Freshdesk
Freshdesk

Freshdesk owner Freshworks acquires Joe Hukum as it plans a move into chatbots

TechCrunch
24 May 2017
Resolve Systems
Resolve Systems
Acquired by
Insight Venture Partners
Insight Venture Partners

Insight Venture Partners acquires Resolve Systems

PE Hub
23 May 2017
Digital Roots
Digital Roots
Acquired by
Interactions LLC
Interactions LLC

Interactions Buys Digital Roots to Bolster Social Media Offerings

Xconomy
17 May 2017
Qlue Inc
Qlue Inc
Acquired by
ServiceNow
ServiceNow

ServiceNow buys Qlue, invests in BuildOnMe in chatbot expansion

ZDNet
05 May 2017
osurv
osurv
Acquired by
Tan Capital Partners
Tan Capital Partners

Tan Capital buys mobile survey company Osurv

PE Hub
18 Apr 2017
Chewy.com
Chewy.com
$3,350,000,000 From
PetSmart
PetSmart

PetSmart to buy Chewy Inc

PE Hub
+3
21 Mar 2017
Hipmob
Hipmob
Acquired by
Conversocial
Conversocial

Conversocial buys live chat and in-app messaging startup HipMob to bolster customer care platform

TechCrunch
+1
28 Feb 2017
Buzzcapture
Buzzcapture
Acquired by
OBI4wan
OBI4wan

PE-backed OBI4wan buys Buzzcapture

PE Hub