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Customer Support Tools

100+ Companies
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2017 Q3

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Curators of Customer Support Tools
Comms Business

Invosys Evolves From Within

Technology Apps & Services People
Product Hunt

Faqbot 2.0

Product Hunt

Drift ABM

Apps & Services People
Product Hunt

Intercom on Product Management

People
Acquisition
PE Hub

HGGC-backed Davies Group buys ServiceTick

Strategy Apps & Services
BetaKit

SkyWatch and Ada Support each take home $50,000 at Communitech Rev Demo Day

Funding
$14,500,000 Venture capital (Series A)
Tech.eu , VentureBeat

Finland’s HappyOrNot raises $14.5 million for its smiley face feedback data

Apps & Services
Product Hunt

Drift Email

Messaging
$8,500,000 Venture capital (Series A)
PE Hub , BetaKit , PE Hub , +2

CrowdCare rebrands as Wysdom.AI, wins $8.5 mln more in VC

Apps & Services Funding Technology
$32,000,000 Venture capital (Series B)
SiliconANGLE Media , VentureBeat , PE Hub

Drift raises $32M for sales powered by conversational AI bots - SiliconANGLE

Product Hunt

Kayako Messenger

VentureBeat

Intercom launches Live Chat for Sales to generate leads at scale

People Apps & Services
€5,000,000 Venture capital (Series A)
Tech.eu

Digital advice startup Smartassistant raises €5 million Series A round

Apps & Services Funding
Private equity
businesswire , PE Hub

SecureLink Announces Strategic Investment from Vista Equity Partners

€125,000 Angel
Tech.eu

Faqbot wants to eliminate the old FAQ pages with chatbots

BetaKit

Ada Support’s Mike Murchison says companies should experience customer pain points before building software

Software development People Apps & Services
Product Hunt

Operator by Intercom

Messaging
$5,000,000 Venture capital (Series A)
TechCrunch , GeekWire , PE Hub , +1

GE spin-out SmartAssist.io raises $5M Series A for its AI-based customer service platform

Apps & Services Intelligent machines Funding
TNW

Oldschool intercom gets Raspberry Pi upgrade to turn into Google Home

Robotics Smart devices
$2,500,000 Seed fund
Techvibes , PE Hub , PE Hub , +1

Ada Support Emerges From Stealth with $2.5 Million from Bessemer Venture Partners

Apps & Services